One of the most common schemes perpetrated on homeowners is the door-to-door renovating company. The salesperson claims to "just happen to be in the neighbourhood" and offers a good deal for improvements you might want done.

• Don't feel pressured by these people. Ask questions and only do business when you are satisfied that you are dealing with a reputable company and that you actually need the work done.
• Always be skeptical of salespeople who offer to inspect your roof, chimney, or furnace at no cost. In some incidents a person inspecting will try to convince you that work is required immediately whether or not it actually is.
• Do not pay for any services until the work is completed.  

The safest way to ensure satisfaction is to obtain estimates from established, reputable companies in your community. Contact the Better Business Bureau for a list of reputable companies. Established companies have a reputation and business to protect, and will likely still be around when the work is completed, so that you can expect quality workmanship at a fair price.

Obtain proper identification from any home repair worker. This identification should include a valid B.C. Drivers Licence, a business card, and a valid Saanich Business Licence.  Make note of the licence plate on any work vehicle. Most work vehicles will have the name of the business placed somewhere on the exterior portion of the vehicle.

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